I never received my email confirmation for my tickets. Really?!!!. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. It's all a fan needs, all in one app. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I know to use PayPal goods and services since it has buyer protection. The absolute worst and most unprofessional app i have ever used. 2. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. Has anyone else had this problem? They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. This is how I was tricked into buying more tickets. The first time, was for. Same here, I've logged in and My Events is empty. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. 1x ticket, 75 face price. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. I do not understand where the difficulties lie in this process and am very unhappy with this service. Ive used the Flash Seats app for years with no problems. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. AXS shit the bed big time. Hi all, just a bit of info in case anyone has a similar issue to me. The only problem is, Im not using Safari so it should make a difference. AXSTickets is absolute garbage!!! Tap for tickets to see the artists and teams you love. Must have been a blip. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Just buy straight from the venue! This Clears both data and cache. Two of the ticket were bought together and the other was bought separately. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. They gave me a # that wasnt even verifiable. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. AXSTickets is one of the most frustrating things I have ever experienced. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. avoid getting your tickets via this app at all costs! I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. First of all their customer service is terrible. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. The end. I can log in to the account on desktop, but not the app. Sheffield and Glasgow. What is the deal with this thing? AXS Tickets does not seem very safe to us. Get all of your passes, tickets, cards, and more in one place. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. DON'T DO IT! All of this because we were linked to LAST YEARS tickets! stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). Does my friend have to accept each ticket separately? Ugh! Then I received 2 notifications from my bank for 2 separate large transactions. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? find great events near you, buy 100% official tickets, sell your seats if you I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! Hi Lennie, Thank you so much! Reddit and its partners use cookies and similar technologies to provide you with a better experience. They trully live up to their name and will ax you and slaughter you. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. Presumably you agreed to the "ridiculously high" selling charge before confirming? Some issues cannot be easily resolved through online tutorials or self help. I did so and AXSTickets froze again. This is horrible, such a terrible app. This is for London (October). HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. It never comes. Tap for tickets to see the artists and teams you love. I have to agree with everyone here, on the catastrophy of this AXS App. AXS Ticketing & Mobile Delivery. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. Hopefully this will save someone from the panic attack I just had over my tickets. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. The show is tonight with no way to access my account or update my password. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. So purchasing through the website and AXSTickets doesnt work - even with all their tips. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Also, it is not loading any events. I ordered tickets online to a recent show. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. Enter your device passcode. Will NEVER use them again. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. AXS tickets can vary in pricing depending on the size of the venue. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. This update includes performance improvements and bug fixes. I can't even get into the the app on my phone. You dont care about customers or their needs and it shows in all of your actions and words. Press question mark to learn the rest of the keyboard shortcuts. 3. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Too bad it makes you give AXSTickets at least one star on the review. I received an email back immediately letting me know they received my request. To download, simply open and view your tickets in the app. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? I didnt have a problem with the transition until I downloaded AXS and attempted to login. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. Gave my son a number to call: 45 minute wait. See all 9 articles Ticket Order Help I will NEVER try to get tickets thru these frauds again. Yep, my account is back to normal now too. Buying Basics How can I buy tickets? Tap for tickets to see the artists and teams you love. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. In the future, I would definitely try not to use AXS for ticket purchases. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. My recipient never received an email with the shared ticket (definitely input the email address correctly). Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. . I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. Please fix. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Thanks for the review and enjoy your event! Press J to jump to the feed. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. With the AXS app,. Extremely frustrating. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Im very easily to forget my password. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. I had no trouble signing in and viewing my tickets at that time. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! I shall try that on Monday after the show. Prendre un ticket (Page La Barque) 2,7 km. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. After entering credit card info (correctly) the next button never lights up to proceed to billing address. If you have just bought your tickets and aren't seeing them in your account, hang tight! and our After several tries, the link DOES NOT WORK. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . Worst customer service YET again! I purchased tickets and created an account using my Facebook. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. These tickets were EXPENSIVE and a gift for my teen for her birthday. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. Im trying to sell the missing order as it was made in error. DISCOVER GREAT EVENTSTheres so much to see. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . This is my friend time buying through AXS for other people and Im not sure I would use them again. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Worked last week when I checked. I have lost 8 tickets so far 4 more are today. This is happening for the AXS, and RedRocks Mobile Iphone App. Wondering if they took them off to change dates. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. Solid Gold Turf Club St Paul Minnesota Friday November 26. Published by AXS on 2023-02-21. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. Can transfer over AXS app. Then I had to send the PDF tickets to my friends. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. Is it my iphone? It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. I used my Facebook account, which needed a re-login, but thats fine. I have changed my password. No paper required. AXSTickets keeps crashing right now every time I tap the menu bar. Apparently only 2 people actually made it to the meet and greet that day. Their customer service is horrible. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. I purchased three tickets for friends to go to the Joyner Lucas concert. I followed the directions of creating a AXS account via the email address that they sent me the email. Please help! But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. On android, goto "Settings" click AXS Tickets app. How do I get a pre-sale password? So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. The gig has not been cancelled we just chose not to go. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. I never write negative reviews but this is the worst app I have ever tried to use. AXSTickets communications are confusing. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. I reached to them through live chat but it's been 20 days and yet no response. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Mine wasn't working earlier, but just checked and now showing in the events section. Cheers! App not working? They show up on website though. I never heard back! I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. AXS Tickets does not seem legit based on our analysis. I can't log in to the mobile app. I have an issue with AXS Tickets too. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. The only option is to cancel while the timer runs out. Their website did not inform me I would be charged $25 for this service. Press question mark to learn the rest of the keyboard shortcuts. They didn't show up and disappear though so I don't know if this is this same issue. NOTHING. Tried resetting my password but no email sends to my account. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. Please help me with my situation. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. Mine kept giving me the incorrect password error when I knew it was correct. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. I needed an account. Please answer. can't go, and more. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. On hold forever while I worked in the kitchen. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . How you have this market largely cornered is beyond me. Downloaded AXSTickets no tickets. Tickets probably arent being delivered until 1-2 weeks before the show. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. Zero stress. We dont need an app for everything. This helps prevent ticket touting and help combat illegal counterfeiting. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). AWFUL!! Something told me to go on the actual website. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. They hold your money forever if there is any issue with your event or if you sold your tickets. Dope concert. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. Copyright 2023 Apple Inc. All rights reserved. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. I tried buying tickets on the website, got an error with payment. And that was after the minutes that passed by before I actually set the timer. Still no success. I cannot view my tickets. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. Where are my tickets? LearnMore. Our 2022 Transparency Report has landed "Swan Lake" tells the story of a young . I have to go to a game this Saturday hoping that it will work by then. Purchased tickets in October of 2021. I had to log in each time I used AXSTickets, which was several times within a couple of days. Nope. Buying tickets was easy of course .. but getting a refund is a whole other problem. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. Date of experience: March 02, 2023. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) - AXS Help Centre What do I do if I have not received my tickets in the post? Be safe from hackers and unwanted bills. IOS 16.2 on Iphone 11. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. My daughter ending up unable to transfer her tickets, so lost over $100. On android, goto "Settings" "Apps" or "Manage Apps" tab. Hopefully this will save someone from the panic attack I just had over my tickets. That was over a week ago and Im still waiting for my money. . Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me..

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