Heres my Work Order Number 298332-313933. Milwaukee, Wisconsin - Property Management - Yelp I got a local phone number but it always forwarded to voicemail, and I needed to wait days to get any return calls. How BBB Processes Complaints and Reviews, BBB of Eastern & Southwest Missouri & Southern Illinois. We would like to have a better understanding about your experience. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We ask that you continue to work with the pest control company. With an unemployment rate of 2.7%, the city has experienced incredible economic growth. We were only able to obtain a response through the BBB. We were told it will be released in 3 months after all the pending bills are settled (see attached email communication). Some co-op boards may only meet once a month or even once every 2 months. Thank God I watch my stuff I was able to restart my own account in time before they came to cut my services off. With this parts of the home floor buckled with the most in the bathroom and kitchen. Great Jones Company Profile - Craft I learned that most if not all of the Great Jones staff is not located in ******** so assume they sub-contract out all the work without verifying quality nor true completion of work. ******* asked me to directly reach out to the company myself, as show in my previous attachment if you had taken time to review it. My air conditioning unit went out on 8/31/22 during the heat wave in Florida and it took great jones two weeks to fix it as they shopped around for the best quote. Our maintenance team has updated the work order as an emergency. Thats right they charging me fees when theyre no longer managing the property. No tenant should ever be forced to live with rats and this is absolutely unacceptable. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If Great Jones truly completed all the work they purport then they must provide before and after pictures as proof the work was completed. Leshia, we are disappointed to see your low star rating. - The long vacancy period was not due to my refusal to reduce rent. Great Jones decided that it is much easier to charge owner than tenants as they already left. After multiple complaints from tenants and. As a resident living in a property managed by this company I would like to express my complete and utter bewilderment by the lack of responsibility taken by this company to provide maintenance to the dwelling. Yes you read me right! They kept my deposit. As a matter of policy, BBB does not endorse any product, service or business. They kept $1000 reserve for each of the two units they were managing. As resolution, I expect a refund for the services not rendered, mismanagement and the poor workmanship otherwise I will pursue other avenues for reparation. No water for first week here at property. before and after pictures) otherwise will be forced to escalate for resolution. I had to purchase window units so me and my family don't get sick. Allie, we are disappointed to see your low star rating. Where the organization is headquartered (e.g. 2023 Trustpilot, Inc. All rights reserved. I then decided to move out and here is where the problems come. We are here for you, to give you good management. Dont recommend even applying for their properties. Who miraculously was able to contact the leasing team, whom by the way has no access to telephones only to emails they do NOT respond to. I don't know if Great Jones is in this fraudulentscheme but as my property manager it is their duty to verify completion of work. To vacate the property. JLL has a great opportunity to join our Retail Property Management Team at the Shops at Palm Desert. Serious investors work with Great Jones, an Indianapolis residential property management company that excels in making their investments profitable. Co-Founder, Senior Co-Founder, Senior Co-Founder, Growth, Senior Co-Founder, Strategy, Senior VP, Senior VP, Growth, Senior VP, Strategy. We have requested our move out team to process the security deposit as soon as possible. So property investors can thrive. The washer hose is attached to this. Great Jones is an American property management firm based in New York, NY. I have worst experience with Great Jones, I moved out of my apartment and they deducted 90% of my security deposit for the items which were never given to me at the time I took the apartment, like window blinds and some walls repair, where as I even used my wall hangings without nails , I used peel of stickers which I removed when I left the apartment, I tried to contact but no body responds , please please please do not deal with this thugs they don't have ethics and no professionalism , I rate them minus, they don't deserve even 0 rating. I learned that most if not all of the Great Jones staff is not located in ******** so assume they sub-contract out all the work without verifying quality nor true completion of work. BBB Business Profiles generally cover a three-year reporting period. Thank you for reaching out regarding your move out charges. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Stealing money from their client base. We have submitted umpteen maintenance request for quality checks of water, as well as plumbing along with repair to our front door locks after ensuring Hurricane *** in SW Florida. I explained and sent in paperwork showing I have a heart condition where I cannot be overheated. This was confirmed by my tenant. Retail Operations Manager (Property Management) Reply from Great Jones Property Management. No contact from them at all. It goes against our guidelines to offer incentives for reviews. International Association of Better Business Bureaus. Hi Kaeleii Riser, we appreciate your honest review. Unfortunately, based on the information provided, we are having difficulty locating you in our system. Boost your team's efficiency and expertise while increasing asset value and make your real estate work smarter. Locations | Great Jones If you are being relocated by your company and need a guarantor, you should check with Human Resources to see if the company is willing to provide one. Hi Emily, we appreciate your honest review. No wiggle room or understandings. We're raising the bar for annual rental management. GREAT JONES - 55 Monument Cir, Indianapolis, IN - Yelp Great Jones as become a perpetual disappointment in "managing" my property. If you are subleasing a co-op or leasing a condominium, board approval will be required. 0/10 do not recommend wasting your time on this company whatsoever. How do I request maintenance and repair services? - Great Jones, A But it also means being a full-time landlord fixing toilets, chasing rent, and spending nights and weekends responding to your residents. Rently is an innovative Real Estate Self Service Showing Solution that will help Property Managers automate their showings & scheduling.Using Rently's self service showing solution property managers can easily provide access to renters and vendors without having to go out to the property. We rented a property from Great Jones property management on Oct 27, 2018. But GREAT JONES need to find a better system for ORGANIZATION AND COMMUNICATION. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. San Francisco Bay Area, Silicon Valley), Operating Status of Organization e.g. They are also thieves. HE PREFORMED NO WORK AT ALL. Experience with shopping mall property management a plus. Great Jones Location 2001 Broadway Ste 400, Oakland, California, 94612, United States Description I just recently placed a applicationI just recently placed a application for one of Great Jones Rental Property in Tampa florida, I have not received an email stated that my application was approved nor denied. No water for first week here at property. BBB Business Profiles may not be reproduced for sales or promotional purposes. Great Jones did not find a tenant until March of 2022 and during this long vacancy period they were uncommunicative and mismanaged by, for example, leaving the gas on resulting in charges to me of over $500. Types of diversity represented in an organization, specifically of those who are founding members, currently the CEO, or have check-writing abilities in an investment firm. I have explained that the man did no work and they kept saying different things to make it seem that its our doing for the bill. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I will give great jones a chance to fix this the right way for once and be fair to good previous tenant that was treated wrong by you all. Very pleased with Great Jones property management. Get started managing your spaces and locations. Great Jones Property Management Reviews | Read Customer Service Reviews There was no way to reach anybody from Great Jones directly. No reason and will not communicate. Went to go view a home in my area. Contact our Indianapolis Leasing Team at leasing@greatjones.co. OAKLAND, Calif., Aug. 25, 2021 /PRNewswire/ -- Roofstock, the leading end-to-end online platform for single-family rental (SFR) investing, today announced it has acquired property management. Jessica is so experienced and knowledgeable, I am very impressed! Run Run from this place as fast as you can. Fraudulent company!!!! Were taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. Reliable premium management and maintenance. In 2018, the company raised $8 million in Series A financing from Crossl Read More Contact Who is Great Jones Headquarters We will reach out to you directly and do our best to resolve this with you. 2K views, 27 likes, 7 loves, 18 comments, 0 shares, Facebook Watch Videos from Dbstvstlucia: DBS MORNING SHOW & OBITUARIES 25TH APRIL 2023 APRIL 2023 No. - Second, their approach to servicing is to keep sending out people to put band aids and create more damage. Unfair business practices. Thank you for reaching out regarding your remaining deposit refund. Then they told me he would not quality for any property at this time b/c we did not make enough money for the properties they had available. From vintage to luxurious, along with the quality . Roofstock, a proptech startup aimed at making it easier to purchase an income-producing property, announced Wednesday its acquisition of Great Jones, a property management platform that Roofstock intends to utilize for its "end-to-end single-family rental platform." Two to three years of supervisory experience with two or more employees and demonstrates good leadership qualities; Estimated compensation for this position is: 80,000.00 - 90,000 . Even if local property manager Alex Varcheski promised me some money for repair and missing washer and dryer, I never got it. I have yet to hear from Great Jones yet they can contact me for the over due rent. I have a disabled child who's a deaf mute and suffers from seizures. Throughout the vacancy they were slow to communicate, unhelpful and not proactive in their approach. View contacts for Great Jones to access new leads and connect with decision-makers. Great Jones Property Management Reviews - Trustpilot Great Jones is building modern, full-service, highly tech-fueled property management for the several trillion (!) Please please please please please run as far away from this company as possible. We are very sorry to hear about the issues you are experiencing. Hi Jewell, we appreciate your honest review. Hi Keena, we appreciate your honest review. I had an anticipated move in date of the 19th of November. At this point Greatjones lack of communication & professional left me to believe that they are incompetent, unprofessional & scammers. great jones greatjones co great jones florida llc great jones ltd jones property management llc jones realty llc Great Jones Global Presence As a property owner, I am very disappointed with the level of service provided by Great Jones. Hi Nadeem Iqbal, we appreciate your honest review. I was not compensated properly for loss of use and no fees were removed from the rent being late as Ive paid half as I waited for a solution for this air conditioner unit situation. Again, please refer to the original attachments. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. Whether you are new to the rental lifecycle or are an experienced landlord, you understand that renting a property can be a lot of work. Great Jones is building the modern operating platform for the residential rental asset class. Based on my own walk through, there were a number of items left off the report, including burned out light bulbs, garbage that was left in the unit, a broken threshold in the dining room, missing light cover on the bedroom ceiling fan, fixing original the doorbell that was removed by the tenant, and some general cleaning. Useful. Ive lived here 2 yrs and haved enjoyed my home! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you for your time and assistance. Great Jones is part of the Real Estate industry, and located in California, United States. Hi Elishia Miller, we appreciate your honest review. We discontinued service March 18th, 2022. I hate this establishment I would never recommend anyone to live in any houses owned or managed by Great Jones they should be call called horrible Jones. We use dedicated people and clever technology to safeguard our platform. Wealth Global, we're glad you had such a wonderful experience with us! We would like to have a better understanding about your experience. Commercial Real Estate Portfolio Management | JLL I submitted a work order and called. Our proprietary tools and investment expertise deliver powerful insight and better returns. A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or willing to, tell me if they sent the bill to the tenant, if the tenant responded, what's the next step, just silence, no one responds to my queries. Was sent a email a y 11 pm stating that they not renewing my lease and I have 80 days to get out. He explained the process clearly and was able to accommodate us and our needs. We will reach out to you directly and do our best to resolve this with you. Check out our locations in detail to see if you rentals fall into our servicing areas. They initially charged me close to $8,000 to get my property "************" and allegedly fixed a long list of issues which I recently learned many were not actually fixed. Left four voicemails. I have experienced major delays in receiving time sensitive notifications, getting rental analysis, inspections scheduled, and completion of work items, and an overall continuous lack of responsiveness. The communication with Great Jones is attached. This was confirmed by my tenant. Great Jones. Property Management Service - Porch Michael Weiss was very helpful and efficient helping to get us this rental. One of their property managers wasted 2 weeks of my time having me view properties that already had current leases and failed to ever inform of it. ******* will be contacting you with any updates to schedule. Theyve overseen $4B+ in rental real estate for the countrys largest REITs, including helping drive Waypoint Homes reinvention of renting.. In the meantime, my unit sits vacant for prolonged periods. I honestly simply cannot believe a property manager company would rent out a residence with this many issues. Great jones is trying to charge me **** dollars to fix things that need to be done regardless but was not part of my lease contract to be fixed while living there. Walk-in payments are not accepted at any of our locations. $50 application fee is costly when you trust that your payment will be credit for the investment of renting a house. For example if your rent were $3500/month, your salary would need to be $140,000/year in order to rent the apartment by yourself. toilet sealing, quality of **********). This company uses the cheapest contractors to do any repair which means no quality or warranty. The application & $50 for fee was submitted on April 12, 2022. Incredibly stressful. So wait now no real communication from the company since the 25th. They have several different locations:https://www.greatjones.co. We will reach out to you directly and do our best to resolve this with you. Unfortunately, based on the information provided, we are having difficulty locating you in our system. Once my tenant moved in in March of 2022, repeat maintenance calls were conducted by Great Jones without my knowledge totaling more than $2,000, some for the same repeated problems and others for issues which were never fully resolved or poorly repaired. I have always been a good, respectful tenant. It's not even that they're incompetent, they just don't care. I moved in April, 2 days later my a/c was stolen. I found the new listing for our property being rented out for almost $200 more than we paid, and in the pictures they rented the house out with the washer and dryer we left behind, we well as the closet systems that we installed while living there, because the closets had no racks or shelves. This feature is in beta and may change with future updates. Vina, thank you for sharing your positive experience! Now great jones is trying to recoup the money they spent on the air conditioner unit for damages to the home. And in mid-2021, we joined forces with Roofstock, the leading online platform for single-family rental investing, to expand our services and provide access to new investment opportunities; learn more. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. This is the worst property management company. Great Jones 11 reviews Claimed Property Management Edit Closed 8:30 AM - 5:30 PM See hours See all 9 photos Write a review Add photo Location & Hours 1026 Jay St Ste B29 Charlotte, NC 28208 Serving Charlotte Area Get directions Edit business info Amenities and More Accepts Credit Cards Accepts Cryptocurrency Women-owned Open to All We are awaiting our documents to sign our lease to our new home. I can't speak to anyone, nor get a straight answer from anyone at either Great Jones or maintenance. Nobody cared to get condo association permission to do the job so it cost more than $3000 to pay through Great Jones to these AC companies and then more than $2000 to redo everything again according to condo association requirements. They lack communication between departments, which just leads to nothing happening until you pester them enough. GREAT JONES - 14 Reviews - 442 W Kennedy Blvd, Tampa, Florida - Property Management - Phone Number - Yelp Great Jones 14 reviews Claimed Property Management Edit Closed See hours See all 5 photos Write a review Add photo Location & Hours 442 W Kennedy Blvd Ste 280 Tampa, FL 33606 Hyde Park Serving Tampa Area Get directions Edit business info As a landlord I am so disappointed that I select Great Jones as my property management company. The best thing that can happen to landlords in the area is if this company goes out of business after receiving enough bad reviews. The concession was applied as a courtesy by the property owner and was calculated as a percentage of your per diem rent during the time you were without a/c. I moved out of a Great Jones Managed apt. Everything is remotely operated and maintenance issues are handled accordingly. Application fees ($50 - $350) Criminal and Credit Check Fee ($50 - $150) Brokerage fee, if applicable. As of December 2022, we have not seen a dime of our security deposit. The utilities had also not been turned on after the tenants moved out, leaving the ** and refrigerator without power for a week and a half. Thanks to Indy office for collecting 3 month worth of overdue rent for me. Active, Closed, Last funding round type (e.g. Sincerely,*******************************. Corporation that owns the property and acts as if they arent involved with actually making the poor choices residents have to suffer with. How do I pay my rent each month? - Great Jones, A Roofstock Company Please let us know if we can be of any additional assistance. Communication sucks. Cleaning, repainting all walls, cleaning/ replacing carpet, buying new washer and dryer as tenants took my old washer and dryer away, plumbing repair, countertop replacement, blinds, door stops, etc. I would consider the items related to the turn to be incredibly urgent, since these will impact the tenant's security deposit and there are deadlines set by the state of Florida related to how/when security deposits must be handled. This resulted in a leak that then damaged the vanity and my tenant had to request a, visit on 07/07/2022 charged $90 where I refused to complete the service since the damage had been created by previous technicians. Hi Shay, we appreciate your honest review. Sincerely,*************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. After the property sat vacant for nearly two weeks, the move out inspection was finally completed but was not at all thorough.

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