When I called their number I was under the impression I was calling the Super * Motel. Unfortunately, the reservation page disappeared before I take a snapshot or copy the fake confirmation number. Since I am usually cautious about online transactions, I am upset that I fell for this scam. Are you a travel agent that uses hotelbeds sometimes? I wanted to know (1) what the charges were for and (2) what tax entities the taxes were for. Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. Today You gave me C3037566103 cancellation number. They aren't licensed to operate in California. When I called CCI Bookings to get my money back I was told I missed the 48 hour period before my check in date for doing so. CcI reservations did the same to us and worse! Scammers target leading online travel agent Booking.com Suspicious myself of the amount and how it had been charged I connected the hotel and the workers itself could not believe the amount that had been changed. It is all well designed to fool the customer into thinking it's authentic and reasonable. These people have terrible customer service, also clueless unbelievable!!!!!!. The $61.51 is listed as Tax Recovery Charges & Service Fees. I charged my credit card i then got to the hotel and found out they only take dogs and that cats a dirty so they cannot accept them. We were appalled at what we saw: By using this website you agree to our Cookies Policy. When the charge showed up on the credit card statement the total was way over the quoted room rate. Make your reservations directly withthe hotel your staying with. Then I realized after some searching that I was charged $25 per room (2 rooms) times four nights = $200 total. The floor wa On June 1, I booked a room at the Super 8 in Peru, IL for June 15, 16, & 17. The Hotel charged us $782.22; CCI charged us $1,060.91, including a fee of $277.69 which was not disclosed, nor were any conditions disclosed. When I arrived at the hotel on March 19, I checked in, went to my room and called the event organizer to confirm that it was still on. Demand the hotel to pay for the drive to another hotel. Do not use them for any reservations!! 800-468-3578. Booked.. City Garden Grand Hotel, Makati, Philippines So Cheapoair works with Getaroom for hotel bookings. Demand a room in another hotel of the same or better grade. Allegedly at a 3 star hotel, but the price seemed high for that. Alternatively, you may use. QUITE A MARKUP. They said it would be $66 a night . However, CCI*HOTEL RES 800-468-3578 TX US on 03/26/2023 charged an additional $ 818.58 on my credit card as well. . I had the same experience as many other people, including a cloned website and the surprise overcharge for "tax recovery and service fees" of $169.52. They promise a great rate then charge one's card and then slap a hug fee (often same cost of rooms). If not fraud, definitely unfair and deceptive business practices. After a 13 hour drive, we arrived at the hotel at 930 PM. You cannot get through to them via phone calls or emails. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). CCI reservations mentioned NOTHING about an upcharge, especially about $100. Per my recollection the hotel price was around $100 plus 11% tax which was fine with me. I ended up making a reservation for two nights at 4:00 pm one afternoon, and by 8:00 pm the same day had to cancel because other activities planned in the trip didn't mesh. Or 30 000 Japanese Yen. So at the time of your reservation, youve agreed to the reservation being prepaid. Similar Charges. I have never heard of CCI and hope to never hear of them again. I made reservations for a hotel room with what I thought was the hotel, but it was instead with this CCI Hotel Res 800-468-3578 on the 13th of April. Please listen to the recording that night about 7: 30 pm involving that haggle I thought that was my room charge. Wyndham took the reservation from CCI Hotel Reservation so they should get the money from them. Arriving Saturday, June 19 and checking out Tuesday, June 22nd. Please feel free to browse our reviews and complaints and share your own experience with CCI Hotel Reservations. Ended up charging me $173.24 . the name listed is cci*hotel reservation 855-707-6654 tx I have a charge on my credit card from CCI*HOTEL RESERVATION in the amount of $747.81. Also, there was a notice that there are NO Cancellations! This company is STEALING money! Was referred to this number by another motel chain, thinking I was connected to LaQuinta. You can also consider using your. It included breakfast, he said. I tried 4-5 times. Cci*hotel Reservation At no time did CCI mention a service fee. Booked a reservation for a 2 night stay. I am out $141.98 I accidentally booked a hotel reservation through CCI, when I realized what happened and the added charges I tried to cancel. Also be sure you have your R# for the reservation or they refuse to talk to you. ComplaintsBoard.com is a leading complaint resolution website on the Internet. When you try to reject purchase, they will fraudulently claim the consumer agreed to the fees and non-refundable. Kind Regards, The balance of the charge for Taxes and Fees is a fee we retain as part of the compensation for our services and to cover the costs of the reservation. It didn't help that a couple of "ripoff" reps didn't speak English as thir first languague. When I called to question the charge, the representative told me that I had booked the room through a third party; I told him that I didn't book through a third party, he explained that I might not have realized that I had. My complaint though is with the reservation desk. This is clearly exploitive, if not fraudulent. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. You would go to the Priceline website to do that. I booked a n hotel room at Swissotel Al Murooj Ho DUBAI AX with booking.com and my Hotel room was $ 748.34. Or understand English very well. I only realized it at the conclusion of my travel when I tried to get an itemized invoice from the Hilton and was told at the desk I did not book through them to my surprise. Whether you're considering doing business with CCI Hotel Reservations, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. I thought I was calling the hotel directly but unknowingly was redirected to a third party, CCI reservation. CCI Hotel Reservations Complaints? Which this was. CCI*Hotel Reservations Review - Ccihotel reservations - Ripoff Report Ref. Beware of these crooks, I am sure based in some [censored]ty open sewer place in Chenay India. My credit card has been charged for reservations that I did make on 4/18/2021 but were subsequently cancelled. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Also be sure you have your R# for the reservation or they refuse to talk to you. This is the worst customer service ever!!! But after they take your money or credit card information, they would appear as CCI*Hotel Res with [protected] TX as the merchant. But our reservation was taken, not by this Garden Inn, but elsewhere by Hilton. This is Bravo Sierra. Before joining a network, make sure the Wi-Fi connection is secure and hosted through the hotel. My rooms cost me 513.93 . They took $741 from me then cancel my reservation and still kept my money. turns out that was just them pretending to be a travel agent. I made a reservation for a room at the comfort Suites 7111 Rancho Mission Drive, Houston TX 77083, Phone number [protected], sometime in June 2018 for an event that was going to be at the hotel from July 27 through July 30, but the event was cancelled and Call the hotel and cancel my reservation. I did not know their change of plans. This is the Better Business Bureau entry on this company. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This is the version of our website addressed to speakers of English in Canada. Im going to take them to small claims court. I was looking for a two night reservation and got online at what I thought was the Days Inn website. What have you learned to make travel easier? The reservation was made within 24 hours so neither the booking site or now my credit card company will provide and relief from this fraud. When I recieved the reservation confirmation they had switched me to another Ft. Lauderdale Hyatt Place . so now I am stuck with a 2801.91 charge for nothing. The new price was higher than the Hilton website. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This was not mentioned until check out also. CCI Hotel Reservations reviews & complaints I thought that my reservation was made through the hotel, but apparently it was "hijacked" by Hotel Values and Getaroom.com. They got me for $781. I made these reservations the evening of October 5, 2021. thinking I was talking to the hotel I made a reservation for a four night stay. Why are they now showing up on my card? I received a confirmation email from a different company - Hotel Values. On and by the way, the room at the Country Inn and Suites was crap. I do not even own a Mastercard. You're likely seeing this charge because you (or someone using your card) booked a hotel or resort on Get a Room. Hotel Reservation Overview Reservation Counter specializes in providing travelers access to more hotel choices and ways to find the accommodations. When you try to reject purchase, they will fraudulently claim the consumer agreed to the fees and non-refundable. I was advised that, due to the COVID19 pandemic, our event had been cancelled. He then offered my a room at what he said was a sister hotel of the same quality close by. CCI charged me $189.02 and overcharge of $48.12 I called on 12/14/21 to dispute the charge and they will not reimburse. CCI sent me a copy of their receipt. This Support forum is for questions on using the Tripadvisor website and for reporting technical glitches. They promise a great rate then charge one's card and then slap a hug fee (often same cost of rooms). This people are crooks that need to be put out of business. Made online hotel reservation for Best Western, Willerby Manor, Hull. The desk clerk told me not to worry about a room charge since I had only been in the room 20 minutes. NOTE, some hotels charge for the entire stay. We called immediately to cancel the reservation and were denied a refund. We proceeded with the reservation, to our chagrin giving him our credit card details. Getting there starts here. We live in Canada a random charge for CCI@Getaroom in USD showed up on our credit card bill. Which I did. BEWARE, they may steal your money also and you cannot get them to give your money back! I booked thru you not knowing its not the motel website, you charges me a 19.99 for the transactions details and then charged my reservation charges of 312.65. when i got to motel on April 16 and left on the 19th my charges was lower it has been two weeks and still haven't seen a refund to my differences. I'm so steaming mad!!! Then, summarizing the reservation, he said the charge would be $174.03. In the last 2 months I have called many times and get the same 7 day promise. You can call or send a short email to the hotel confirming your reservation. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). We are a third party provider of discount rates for many hotels, and therefore do not honor tax exemption. I immediately call the customer service with CCI and they told me the extra amount was added after I submitted my payment for taxes & fees. You should have done research first, Reed. It would be helpful to explain the process you went though so other people dont end up booking on the CCI site when they assumed they were booking on another site or with the hotel itself. You paid Peter to pay Paul..Peter will charge you. In the process of disputing the excessive charge! BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE!!! THis is exactly the same procedure we went through that we read in all the negative reviews. So almost $500 I have been scammed due to this company or scammers whatever you want to call them. I called Hotel Values on 10/30/22. THE SAME SCENARIO JUST HAPPENED TO US MAY 2021 that I have been reading on other websites. After going over costs and requirements and that all other hotels in the area were booked full, I began to get suspect. Thursday September 22. Even if you don't reach out to the hotel while you're booking, it's worth contacting the property before you arrive.

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