For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. KEEP THIS INFORMATION HANDY. LITTLE ROCK, Ark. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Social Security benefits statement. No. There are three ways to freeze your NCTUE information: online, by telephone (866-349-5355), and by mail (NCTUE Security Freeze, P.O. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. As of 2015, payments between $15 and $29.99 expire after 30 days while payments of over $100 expire after 365 days. The major problem is that they often shut . Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. PIN: Go to your online account. Eligible consumers may get ACP services from Boomerang Wireless or any participating provider. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of enTouch Wireless. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. Specialties: This location is closed to the public. You may choose to keep your service plan or choose another plan available at the time, but you will be subject to paying applicable rates plus applicable fees and taxes. Copyright 2022 enTouch Wireless All Rights Reserved. Offer not available for existing enTouch Wireless customers. We Are In 34 States! The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. To continue receiving your ACP service with enTouch Wireless, you must make or answer a voice call or send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from enTouch Wireless at least once during any 30-day period. Data throttling may apply to users with very high levels of data usage. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements.This will put you in touch with a customer service representative who will help you settle your account. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. enTouch Wireless provides high-speed broadband service to ACP customers. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. California voice-only Lifeline subscribers must acquire a data capable device in order to subscribe to an ACP-supported service plan. A household is eligible to receive an ACP discount if a member of the household meetsoneof the criteria below: Households residing on Tribal Lands are additionally eligible to receive an ACP discount if a member of the household meets one of the criteria below: ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. The password is the last 4 digits of that sim card. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Featured review. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. There are some great resources online with details for most carriers (wireless or landline). AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). enTouch Wireless reserves the right to block calls to any country or international number range without notice. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. Unemployment/Workers' Compensation benefits statement. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. It will go through a complete power cycle. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Click here to view the Paper Application options. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Participates in the Food Distribution Program on Indian Reservations. International calling does NOT include text messaging, picture messaging, or video messaging. MyAccount is a website which allows you to maintain your broadband internet account. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Company *. OFFERS MAY VARY BY STATE and service may not be available in all areas. (Click to call functionality on mobile.) Black Wireless: Account number is the SIM card number (usually starts with "89014"). Established in 1995. enTouch was founded in 1995 by H.E. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Beginning December 31, 2021, EBB customers may switch their service plan at any time. If you want to apply for ACP service only, please call 888-294-9465. Any inaccurate information will delay the port process further. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. Username Password Log In Forgot your username or password? Click account settings, scroll to the bottom of the page and click Port out information to view your account number and PIN. . Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Note from ENTOUCH CEO: Let us join you on your journey. If you purchased or received your new phone from us: If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Videos stream at DVD quality (480p). You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. Qualify by Program Medicaid / Medi-Cal SNAP / Food Stamps / CalFresh SSI Veterans Pension and Survivors Benefit + More By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. enTouch Wireless reserves the right to block calls to any country or international number range without notice. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. OFFERS MAY VARY BY STATE and service may not be available in all areas. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and.

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