Princess Cruises, Holland America extend cancellation amid coronavirus Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. A: Princess Vacation Protection has you covered! Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Existing booking are frozen, but not cancelled. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. Cruise Cancellation Guarantee | Book Your Cruise with Confidence | Cunard In mid-April, Princess announced cancellation of all cruises through June 30. Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. Now to deal with the refundable part back to my Princess Gift Cards. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. Princess Cruises Updates Protocols With Immediate Effect However, if I do not see such an FCC I still feel canceling was our smartest move.for our situation. FCCs must be used before their stated expiration (book by and sail by) date. We make it easy for you to choose a cruise. Posted 13 hours ago. 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. All I want is for it to be moved 5 days until 1/5/23. Princess Cruises, Royal Caribbean, NCL, and Carnival are allowing passengers to cancel and reschedule cruises for January 2022. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Princess Cruises Cancellation Policy: Can I Get a Refund? I will begin doing that in another week or so. No replacement cruise was offered for mine. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Booked Royal a month ago to replace my Eurpe cruise! As of 2021, it is the second largest cruise line by net revenue. Cruise Cancellation Policies Due To CDC | Princess Cruises - YouTube Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. We pride ourselves on providing guests with great service. Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. Princess Cruises details multiple cancellations for the Regal Princes in Europe and Royal Princess in Asia. By Cruise Hive was established back in 2008 and among the earliest blogs in the industry. I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. I need to cancel my booking, is there a penalty? I checked Princess.com today, and the FCC for 28Feb2022 cruise I canceled 12/24/2021 using our PVP insurance is now showing. You can purchase a Future Cruise Deposit (FCD) on board as part of our Future Cruise Deposit Program. Princess Cruises has extended its Book with Confidence policy to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. If you look at the cancellation policy on Princess. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. We cancelled just outside the 30 day requirement usingcruise with confidence vs our Princess insurance. This applies to taxes, fees and transfers, as well as onboard items. Note: Effective with new bookings made on or after January 1, 2022. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. I would hope FCC would be for what I paid for original cruise. 42 days or less, or non-appearance. Type text, add images, blackout confidential details, add comments, highlights and more. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. Carnival Legend to Offer 17 Europe Cruises in 2024 In our case we had cancelled cruise and chose a Replacement cruise from Princess list. See what you need to do before and while you sail to stay healthy at sea. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through. . 3rd time my Enchanted Princess is canceled. Find a Bargain Please choose a vacation type. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? Copyright Cruise Blog Media LLC 2023. Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . Princess Cruises Cancellation and Refund Policy I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. We want to make your vacation the best it can be. Princess Cruises revises payment dates and cancellation policies Call us at 800-338-4962 or inquire about a vacation here. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. Q:If I have a heart condition and am on continuing medication, am I protected if my heart condition flares up during my vacation?A: Yes! Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. I was refunded all but about $500 to my credit card within a few days. Passengers whose bookings began with a nonrefundable deposit will not receive the deposit amount back. We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. So even with your non-refundable deposit, you dont expect to be out any money at the end of the day? CC Help Jenn These are two separate situations. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. So were doing all we can to promote and protect your Cruise Health, from partnering with medical experts and following best practices to giving you more control over how you cruise. book by Dec 31/22 for cruise up to November 30/23. Some lines, however, may still require one or more protocols to be adhered to, either on a. Your well-being is our number-one concern. The cruise line has announced that a limited number of cruises are canceled for the Diamond Princess cruise ship on the U.S. west coast, resulting in a delayed return to service. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Princess Cruises Cancels More Sailings in California, Mexico - Travel That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. We had decided to cancel now either way. FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. Wow. . Updated October 20, 2022 We want to make your vacation the best it can be. In between time I bought Princess' Vacation Protection insurance; bought it early to start the "60 day pre-existing" clause. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. 1For United States and Canadian residents only, excluding New York and Quebec. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. That's where Cruise with Confidence comes in. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. . Started June 21, 2021, By Some Princess Cruises cancelled in San Diego | cbs8.com Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. So if anyone knows how I can get that date moved to Dec 31 2023 let me know. The countries' entry requirements are separate from our cruise protocols. This means that you have longer to decide if you wish to pay the final balance. Other items purchased prior to the start of your cruise will also be refunded. Ashley boarded her first cruise more than a decade ago and never looked back. Princess Cruises | COVID-19 Protection Program For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). How does that work?A: PVP is refundable until final payment is due. Details On New Money-Saving Princess Cruise Packages . I paid the deposit at that time, and made the final payment a few weeks ago. Full Refund Time Frame. I was refunded all but about $500 to my credit card within a few days. Purchases will be added to your stateroom folio and your Onboard Credit will be automatically applied before your credit card is charged at the end of your cruise. They removed my Vancouver to Her nolulu. Within the Book with Confidence policy, the COVID-19 Protection Program provides reassurance if cruisers are within 30 days of sailing, all the way through todisembarking fromtheir cruise. Pro-rated . The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. Most medical expenses are covered in case you become sick or injured during your trip. If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. Baggage Delay: Up to $500 if your luggage is delayed during travel. NOW WHAT!?@!?@. 'Cruise With Confidence' I picked it up from previous poster . Call 1-800-Princess or contact your Travel Advisor. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. 03. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. Princess Cruises is an American cruise line owned by Carnival Corporation & plc. Cruise Lines Adjust Policies for Early 2022 Sailings CC Help Jenn Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. Princess Cruises Cancels Sailings as Ship Returns to the U.S. Early If yours is one of them, youll see this in the Circle Savings section of your My Princess account. We got a credit which has to be used by the end of the year. CC Help Jenn The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. Princess Cruises introduce their new 3-tier package option system, comprising of Princess Standard, Princess Plus and Princess Premier, on cruises booked from 1st June 2022 departing after 25th June 2022. . We'll send you a weekly newsletter to your inbox. Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . Viking River Cruises Cancellation and Refund Policy 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). For those that paid with prior FCCs, how was the new FCC plus CC total calculated? WE will let the FCC sort itself out. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. However, the cruise line has now decided to cancel Regal Princess season through September 5, 2023, until the vessel begins sailings from New York. Does anyone understand why Majestic and Royalto Australia/NZ was cancelled but Crown was not? Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. Cruise with Confidence seems the more flexible option as things stand right now. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. SKY PRINCESS CANCELLATION - Princess Cruises - Cruise Critic Community Didnt see this listed as canceled. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. I am very confused by Princess' decision. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise.

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