However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. England. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Dining This hotel is home to a restaurant and a bar/lounge. Refrigerator Refrigerator In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. See more questions & answers about this hotel from the Tripadvisor community. ****DO NOT STAY AT THIS OVERPRICED. What are some restaurants close to The Grand Hotel? Are there restaurants at or near The Grand Hotel? All content should be genuine and unique to the guest. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Welcoming and professional staff are available 24 hours a day. Book The Grand Hotel, Torquay on Tripadvisor: See 3,708 traveller reviews, 1,532 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. A mere 800 feet away from this hotel, Mr. Cook serves European and British meals. For more comfort, dryers together with a separate toilet and showers are provided. Reviews are most valuable when they are original and unbiased. To aid an efficient service, menu items cannot be modified. We took our seats at a table, near to the central bar, and the two staff were busy briefly. Indoor pool, Spa and wellness center, Fitness center, Check in anytime after 3:00 PM, check out anytime before 11:00 AM. Yes. The sandwiches eventually arrived. There are similar hotels available. This is the version of our website addressed to speakers of English in the United States. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Avoid staying at The Grand Hotel in Torquay. It features a private bathroom, equipped with shower facilities, a hair dryer and a private toilet. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. There is an in-house restaurant, which serves a variety of British dishes. What are some of the property amenities at The Grand Hotel? If you like, you can sort and/or filter them (by time of year, review score, etc.). Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. What's the area around The Grand Hotel like? $77 per night (Latest starting price for this hotel). This spacious accommodation unit is perfect for 2 guests. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. This hotel is a great place to bask in the sun with a beachfront location. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. All rights reserved. The Grand Hotel, Torquay: See 3,652 traveller reviews, 1,464 photos, and cheap rates for The Grand Hotel, ranked #60 of 83 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. Guests can enjoy alfresco dining (weather permitting). The bed was very uncomfortable, unfortunately. Respect the privacy of others. And we shall definitely be going back. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. Traveler (1388) Room & Suite (314) Dining (137) About 3.5 Very good 3,713 reviews #59 of 81 hotels in Torquay Location 4.5 Cleanliness 4.0 Service 4.0 Value 3.6 Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. The restaurant, Restaurant 1881, serves British cuisine and is open for breakfast, lunch, and dinner. What are the check-in and check-out times at The Grand Hotel? The hotel is 1.6 miles to the pleasure Paignton Pier. The highest standards of hospitalilty was given to us in this restaurant by this young women. Contact the property using the phone number on your booking confirmation. Many travellers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). The smoke-free property has a leisure club. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. The Grand Hotel provides free cancellation on some room rates. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. Central location so close to the train station, the town centre, Torquay, it was in a lovely area. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. The fan made little or no difference. Electric kettle, 226 feet With a private bathroom equipped with a shower and Cleanliness measures at The Grand Hotel include enhanced cleaning, hand sanitizer for guests, social distancing, and contactless check-in / check-out. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. Premier Inn Torquay Seafront hotel: Good value - See 3,241 traveler reviews, 487 candid photos, and great deals for Premier Inn Torquay Seafront hotel at Tripadvisor. Wind down or work out - Whether you choose a spa treatment, hitting the gym or taking a swim, the choice is yours. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. Request a copy of our Wedding Brochure for the Grand Hotel in Torquay. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. The window didnt close properly or lock. Location read more Facilities Most popular facilities Free Wi-Fi Parking Luggage storage 24-hour services Food/ Drinks Fitness/ Gym Swimming pool The hotel offers a full breakfast at the price of GBP15 per person per day . Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. Yes, dry cleaning and laundry service are offered to guests. We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. Specify exactly what sort of room you want when you book! Tripadvisor performs checks on reviews. The hair dryer was melted, so went unused. . The centre of Torquay can be reached within a 20-minute walk. Outside Pool is closed from Thu 22 Sept 2022 until Mon 01 May 2023. The location was marvellous, not too far away from Riviera International Centre. The hotel offers a full breakfast at the price of GBP15 per person per day. Great 879 879 reviews 10. . These fees and deposits will be charged at check-in, check-out, or the time of service. Please dont include personal, political, ethical, or religious commentary. I asked if I could then bring the sandwich back down. The Grand Hotel is located at The Seafront 1 in Tormohun, 1.2 miles from the center of Torquay. Copyright 2023. Every room at The Grand Hotel comes with a refrigerator and all the necessities for a comfortable stay. This property is part of the Travel Sustainable programme, which means its taken significant steps to make your stay more sustainable. At the reception there was a woman, who appeared somewhat stressed, seemingly complaining that she had been waiting almost three hours for her room to be ready. providing unbeatable availability and rates, meeting reliability and quality standards, Westgate Resort And Casino Las Vegas Nv 4*, The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews. The problem the hotel clearly have - along with many hotels these days - is that they were clearly very short staffed .and some of the .. shame really because to me this was all that sometimes let the hotel down. Fairly clean hotel, gorgeous breakfast, the location is ideal short walk to 5 different beaches, bus stop for Paignton and brixham. Are there opportunities to exercise at The Grand Hotel? Yes, pets are typically allowed, but it's always best to call ahead to confirm. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. There is no capacity for extra beds at this property. Certain requests may come with additional charges. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. The rooms come with a TV with satellite channels. See our Review Guidelines. This 4-star hotel is 1.7 mi (2.8 km) from Paignton Beach and 2.5 mi (3.9 km) from Babbacombe Model Village and Gardens. We gave up on having dessert as 2 courses took over two and a half hours. Torquay Station: 3-min walk, 0.1 mi/0.2 km, Torre Station: 21-min walk, 1.1 mi/1.7 km, Paignton Station: 9-min drive, 2.4 mi/3.8 km, Newton Abbot Station: 21-min drive, 8.9 mi/14.4 km, Staverton Station: 21-min drive, 10.9 mi/17.5 km, Torre Abbey Sands: 1-min walk, 0.1 mi/0.1 km, Jungle Journey Adventure Golf: 8-min walk, 0.4 mi/0.6 km, Cockington Country Park: 8-min walk, 0.4 mi/0.7 km, Riviera International Conference Centre: 9-min walk, 0.5 mi/0.8 km, Princess Theatre: 12-min walk, 0.6 mi/1 km, Greek Orthodox Church of Saint Andrew: 14-min walk, 0.7 mi/1.2 km, Torquays Dinosaur World: 2-min drive, 1 mi/1.6 km, Riviera Life Church: 3-min drive, 1.3 mi/2.2 km, Preston Beach: 3-min drive, 1.4 mi/2.2 km, Little Theatre: 3-min drive, 1.5 mi/2.4 km, Torbay Hospital: 4-min drive, 1.7 mi/2.8 km. I will be sure to pass on your praise to Anya personally. To edit a review youve already submitted, please contact our Customer Service team. Staff were generally good and friendly, though several were very young and clearly needed more training/experience. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. When there is only 2 people on the table that shouldnt be a hard task. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. All rights reserved. Staff were very friendly and pleasant atmosphere in hotel. We had a nice time, the staff are lovely and very helpful. This hotel offers an outdoor swimming pool as well as dry cleaning and housekeeping. It made my trip to Torquay a great experience. No reviews found. The Grand Hotel - Featuring a sauna, a golf course and a sun deck, this 4-star The Grand Hotel is set 11 minutes on foot from Riviera International Centre in Torquay. This hotel is a great place to bask in the sun with a beachfront location. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. A terrible time at the not so grand and somewhat faulty Grand Hotel. After a false start the check in was good - nice lady. You can only leave a review within 28 days after check out. The hotel also provides massage services, meeting rooms and laundry facilities. Charges may apply. Enjoy amenities like a seasonal outdoor pool and a garden. I cannot fault them. The seasonal pool is normally open from April until October. Alternatively, there is a wide selection of international restaurants nearby. Matre De DID NOT EVEN COME BACK !! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Loved the location, the spa and the food , Dreadful experience. One of the best massages ever - thank you Scott!! We didn't have time, so stayed here only for 2 nights, though everything was amazing. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. . Guests are welcome to an lounge bar on site. *See fees and policies for additional details or extra charges, Rollaway beds are available for GBP 25.0 per day, Pets are allowed for an extra charge of GBP 20 per pet, per night, The seasonal pool is open from April to October. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. This hotel offers an outdoor swimming pool as well as dry cleaning and housekeeping. Are any cleaning services offered at The Grand Hotel? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The sandwiches eventually arrived. Payments made by partners impact the order of prices displayed. A terrible time at the not so grand and somewhat faulty Grand Hotel. Our delicious lounge menu aims to reflect both our location in the bay and our head chef's passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. Ideally, we would publish every review we receive, whether positive or negative. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. You'll also find Cockington Country Park and Riviera International Conference Centre less than a mile away. The most helpful contributions are detailed and help others make better decisions. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Review of The Grand Hotel Reviewed 8 October 2021 via mobile Not only did the hotel lie and use photographs of rooms that you don't stay in but the house keeping staff found my toothbrush and instead of informing the hotel staff they stole it and quiet clearly changed the head on it? Popular 5 stars Hotel in Split: Radisson Blu Split 7.0 Good Based on 2794 reviews Important information Check-in: from 15:00 until 23:59 The serving staff were very polite and professional. We called in for a small lunch, and we're impressed with the lobby and Compass Bar. Problem with hot water tap and could only get one channel on TV. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. In addition to a library and dry cleaning/laundry . There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. Children aged 15 years and above are considered adults at this property. Located in proximity to Torre Abbey Museum and Gardens as well as Torquay Seafront, this comfortable hotel includes diving, hiking and bowling. A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. This hotel is a great place to bask in the sun with a beachfront location. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Get up to 25% off select hotels and sign in to earn rewards, 4-star beachfront hotel with restaurant, near Riviera International Conference Centre. . On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. Bath The room I booked was cleaned well everyday and available for balcony. The Grand Hotel, Torquay | Torquay The staff were all really friendly and lovely but the restaurant was a shambles! The Grand offers warm and welcoming hospitality, in comfortable surroundings as befits a 4 star hotel in Devon. Private parking is possible on site (reservation is needed) and costs 10 per day. I asked if I could then bring the sandwich back down. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. The hotel were aware of this and had provided a small portable electric fan. 4-star hotel located in Torquay City Centre. When there is only 2 people on the table that shouldnt be a hard task. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. Please inform our team of any food allergies or intolerances prior to ordering.

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